Kodak picture kiosk software download2/19/2023 ![]() The service cases received by phone, fax, e-mail or through system interfaces are logged in a modern IT service management tool and processed from 1st to 3rd level, as required and without delay. All support processes arising from the around 200,000 client calls per year are coordinated by the service desk in Berlin. ICS acts as the single point of contact (SPOC) for Kodak Alaris clients. It covers all remote, on-site, logistics and repair services. In the course of a workshop, a standardized service process was defined that has now been implemented. ![]()
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |